Event Cancellation & Refund Policy

Billing

Registrants are welcome to register for events by phone, by mail, or online.  Payment may be made by check or credit card.

Interested individuals are welcome to register for events by phone or online by visiting our Upcoming Events page.  Registration payment may be completed by check or credit card. Please note registration invoice processing times may occasionally be delayed. Participants can expect to receive an invoice within 30 days following the conclusion of the event. If you require an invoice sooner, we encourage you to contact our Accounting Department at Accounting@dwmlaw.com to request expedited processing.

Important: Lack of registration payment prior to an event is not considered to be a cancellation of registration. If you do not intend to participate in the event, we must receive a cancellation of registration in writing and in accordance with the Cancellation Policy outlined below.

Cancellations

We understand that plans change.  If you find you can no longer attend a program, please contact Morgan Stickney at Marketing@dwmlaw.com or 800.727.1941 Ext. 210.

For cancellations occurring 7 or more business days prior to the event, you have a choice between the following options:

• A full refund, less a $20.00 processing fee;
• Transferring your registration to a colleague; or
• Receiving the handouts for the event.

Any cancellation received within 7 business days of the event will not be eligible for a refund; however, you will have a choice between the following options:

• Transferring your registration to a colleague; or
• Receiving the handouts for the event.

*Please note: If registration payment has not been completed at the time of cancellation (within 7 business days prior to the event) you will be invoiced according to the Cancellation Policy, and you will be expected to pay the registration fee. Additionally, if you effectively register for an event, and do not attend the event (no-show), you will still be required to pay the registration fee. No-shows do not exempt participants from payment, as registration secures a spot and commits the organizer to non-recoverable expenses on the participant’s behalf. If you do not intend to participate in the event, we must receive a cancellation of registration in writing.

We reserve the right to cancel or reschedule an event for any reason, including inclement weather. In the unlikely event of a cancellation, those who have registered for the event will be offered a choice between (a) a full refund, or (b) a credit for a future seminar or workshop.

If you have questions regarding this policy, please call Morgan Stickney at 800.727.1941 Ext. 210.